1/2 Day

Prerequisites: None. Audience: This seminar is a management overview of business analysis for managers, supervisors, and project managers who work with business analysts.


This seminar presents the business analyst role to managers and others who lead and work with business analysts. In order for the business analyst to be successful, both the IT and business community must embrace the business analysis process. The seminar can be used as a working session to discuss how your organisation will implement the business analysis process and approaches for documenting the requirements.

Both large and small organisations are realising the benefits of using Business Analysts on all of their application development projects. A business analyst acts as a liaison between business people who have a business problem and technology people who know how to create automated solutions. Improving the communication between your business areas and your IT team significantly increases the quality of the systems developed.

A business analyst’s main responsibility is to elicit, analyse, and communicate requirements in a format that is useful to their business stakeholders and the technical developers. Analysis is a very important and time-consuming phase of every project. Business analysts need strong leadership as they elicit, analyse, and communicate requirements that are often unclear, inconsistent, and expensive. Business Analysts work most effectively when they have clear direction and frequent reviews of progress.