AutomationAutomation is seen to be one of the keys to delivering superior service.
Today’s business world is more competitive than ever as advances in technology changes every industry. To remain relevant, you need to free up resources to focus on strategic imperatives that drive revenue, retain customers and enable agility.
In the digital enterprise, “being digital” is, amongst other things, the re-imagining of business processes. Modern processes need to be fully online and fully automated from end user interaction to back office processing, with as little human intervention as possible.
Automation solutions from IndigoCube achieve this by automating critical business processes to deliver the fully automated digital enterprise.
There are many tools, such as CA Automic, that can bridge the gaps between existing automation islands to create completely automated processes. Complete automation maximises the benefits of previous automation investments to fully digitalise companies to perfectly repeat essential tasks with the minimum of mistakes. And that releases humans to focus on their strengths: creative thinking and problem solving.
People are just nuts for digital which, based on popular usage, could be almost anything from apps to business systems. And you can see why. Digital is the reason why companies derive what just a few years ago would have been fantastic efficiencies and...
Disciplined Agile Delivery and Business Agility By Jaco Viljoen, principal consultant and head of digital at IndigoCube I’ve known Scott Ambler for many years now. He’s an exceptionally well-known influencer in the Agile community, which is why I’m so pleased that...
And what you need to beat the digital catch-22 By Jaco Viljoen, the principal agile consultant at IndigoCube We all know that in the digital world the customer, and their experience, is paramount. But the major issue in the digital era is that the customer experience...
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